RETURNS AND REFUNDS

Do you accept returns?

If you would like to return an item, please make your request within 14 days of receipt and with the following conditions - 

- The item(s) must be unworn and in their original condition
- The item(s) is safely packed to avoid damage in transit and contains either a copy of the original order invoice sent by email or a note containing your full name, order number and request of refund/ exchange. 

To request a return, please contact contact@head-huncho.com

Please note that returns received without prior confirmation may not be accepted. Returns MUST include either a note or your sales invoice. Returns received without these may not be accepted. 

Are returns free?

Return postage must be covered by the customer, except where the item is faulty. 

If an item is faulty, you must contact us within 2 days of receiving. 

How long will my refund take?

Please allow up to 21 days to receive your refund. The refund will be made on to the same payment method used in your original purchase.

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